TERMS AND CONDITIONS OF SALE

Nordic Nesting APS is a Danish company that offers high-quality Scandinavian design. These terms and conditions apply to all purchases and orders made on www.nordicnesting.dk for customers residing in Denmark. By shopping with us, you accept the following terms:

GENERAL CONDITIONS

  • All agreements are concluded in Danish.
  • You must be at least 18 years old to shop with us.

PRICES

  • All prices on www.nordicnesting.dk are updated and stated in Danish kroner (DKK), including 25% VAT.

SHIPPING AND DELIVERY

  • We deliver throughout Denmark, except to Greenland and the Faroe Islands.
  • Delivery options and times depend on your address, the v
  • chosen delivery method and the ordered products.
  • Delivery time may vary from product to product.
  • If your order contains items with different delivery times, you can choose partial delivery.
  • Once your package has been shipped, you will receive a delivery confirmation with a tracking number via email.
  • Should there be any delays or delivery problems, we will inform you via email.
  • You can cancel or change your order as long as the package has not been shipped from our warehouse.

RIGHT OF CANCELATION

  • You have the right to return your goods within 60 days without giving any reason.

  • The item must be returned in new and unused condition.

  • If the item shows signs of use or damage, you may be charged a depreciation fee.

  • The right of withdrawal does not apply to specially customized goods such as fabric, textiles and oilcloths.

  • Returned goods must be packed in original and undamaged packaging and include a delivery note with the order number.

  • You can choose to have a prepaid return label sent to you for 69 DKK (not valid for furniture and large items). The amount will be deducted from your refund.

Alternatively, you can return the package yourself to:

  • Nordic Nesting APS CPH Airport, T2 2770 Kastrup Denmark
  • If you regret your purchase, you are responsible for the return shipping to us.
  • Return packages must be sent as a trackable shipment and clearly marked with "RETURN”

UNCOLLECTED PACKAGES

  • If you regret your purchase by simply failing to pick up the package, we have the right to charge an administration fee of 200 DKK.
  • The package will be stored for 14 days at the pickup location, after which it will be returned to us.

RESPONSIBILITY DURING TRANSPORT

  • We are responsible for packages that are damaged or lost during transport from us to the customer.
  • The customer is responsible for packages that are damaged or lost during transport from the customer to us.

COMPLAINT & TRANSPORT DAMAGE

  • If your item is defective or damaged, you must register your complaint with us.
  • In the event of a justified complaint, we will cover the return shipping.
  • If you choose to return an item without prior agreement, you will cover the shipping costs yourself.

PAYMENT OPTIONS

  • We accept the following payment cards: Dankort, Visa/Dankort, MasterCard, Eurocard, Maestro and JCB.

  • Your card information is sent via an encrypted connection and cannot be read by others.

  • The amount will be deducted from your account when you approve the payment..

DISPUTE RESOLUTION

  • In the event of a disagreement, Nordic Nesting APS follows the recommendations of the Consumer Complaints Board.

ALTERNATIVE DISPUTE RESOLUTION

The European Commission offers an online platform for handling disputes through an online system (ADR/ODR). The platform is available at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

FORCE MAJEURE

Nordic Nesting APS cannot be held liable for failure to fulfill obligations due to unforeseen circumstances beyond our control, including public orders, changes in legislation, strikes, blockades, fires, floods, sabotage or major accidents.

CUSTOMER SERVICE

If you have any questions, you can contact us by email: info@nordicnesting.dk or phone: +45 6015 3743.

LIMITATION OF LIABILITY

  • Reservations are made for changes in exchange rates, printing errors, price changes and sold-out or discontinued items.

By shopping at Nordic Nesting APS, you accept these terms and conditions.